# Suppliers

Source: https://docs.tightly.io/help/supply/suppliers
Reviewed: 2026-09-07

## The question this page answers

Who do I buy from, on what terms, where, and which records are too incomplete for replenishment to read?

## What you see

Suppliers is the list of everyone you buy from: one row per supplier, archived ones hidden by default. In the retailer chair the same page is Vendors, and every word below that says supplier reads vendor.

The head is the page's name with New supplier; its menu offers Sync from email and Import from a file, which is a door to Settings › Data. The basis line reads Supplier currency · Days. Under the head a row of figures counts the suppliers On record, then, where any live record lacks one, No lead time and No minimum order value. Each gap's figure is a door: pressing it narrows the table to those suppliers.

The columns are Supplier, Country, City, Minimum order value, Lead time and Contact; Zip code, Email and Phone can be added from the column picker. Minimum order value is money in the supplier's own currency; where nobody has set one the cell shows a dash and its hover says None on record, never a zero. Lead time is a range in days over the supplier's warehouses, one figure when they agree, and the hover lists each warehouse with its days, marking any warehouse that inherits your default with the words from system; Lead time explains the rungs. A supplier with no lead time at any warehouse shows a dash. Contact is the primary contact's name, with the email or phone on hover, and the row menu offers Email and Call. An archived supplier carries the word archived beside its name. A country or city nobody has filled in shows a dash that reads Not set on hover.

The Filters popover narrows by Country, City, Currency, what is Missing, the Minimum order value as at least and at most, Lead time in four bands (Up to 14 days, 15 to 30 days, 31 to 60 days, Over 60 days), and Show archived only. Each choice stands as a chip you can remove. The footer counts the suppliers shown and how many archived are hidden.

The No lead time count reads the supplier's own single lead time, not its warehouse rows, so a supplier can be counted there while its Lead time cell shows a range inherited from your default.

## What to do

Press a row to open The supplier. Writing needs a seat that can write; a read-only seat's save is refused by the server.

New supplier opens a drawer: Name, the address, Country, Currency, Minimum order value and up to three email domains. A minimum left empty or at zero saves as no minimum. Create supplier needs only a name, and opens the new record. A new supplier inherits your default lead time everywhere; lead times by warehouse are set on the record once it exists, where the same drawer adds the Primary contact, Ships in, and a Lanes table of your warehouses with each one's lead time, container, freight and road limit. Before Save on an edit the consequence line counts the lanes you changed:

> Saves {n} of {m} lanes; the rest are unchanged.

Save on an edit needs a change. A refusal is the server's sentence in the drawer; two you may read name the warehouse ids:

> Duplicate location entries: {ids}

> Locations do not exist: {ids}

When the write fails for another reason the drawer reads The supplier was not saved.

Sync from email reads the supplier domains found in your connected mailbox and offers one row per domain with a name seeded from it. The consequence line counts the suppliers it creates, each with its domain and a contact. A tick also imports newly detected vendors from your source of truth as suppliers. Without a connected mailbox the drawer says Connect your email to sync suppliers, with the door Connect email. When the inbox cannot be read it says so and that nothing in your data has changed.

Import from a file opens Settings › Data, where a file of suppliers is mapped and loaded.

## When it is empty or failed

> The suppliers could not be read.

The read failed; Try again reads it once more.

> Add the first supplier

The list is empty; the doors are New supplier, Sync from email and Import from a file.

> No suppliers match these filters.

Clear the filters.